Chat is aura’s main conversational surface. It is where you ask real work questions, let aura pull the right context from connected systems, and get answers presented in the shape that fits the task. This page explains what chat can do once you move beyond the starting flow on Home.
Start broad or start with context
Chat is flexible. You can begin with Just Chatting when you want a broad conversation, or choose a connector-backed mode when you already know which system should shape the answer.
Current chat modes include:
Just ChattingOutlookGmailNotionTeamsJiraPrism
Just Chatting is the broad entry point. It is useful when you want to think through a task, ask a general question, or let aura help decide the right next step.
Connector-backed modes are for moments when context matters from the beginning. Those modes depend on the related source being ready in Connections.
Let aura gather the right context
One of the strengths of chat is that aura does not have to answer every request in the same way.
For simple questions, it can respond directly. For richer work, it can pull the right context from connected systems, focus on the source that matters, and shape the result into something easier to inspect and act on.
This means chat is not just a text box. It is a conversation layer that can adapt the answer to the job in front of you.
See answers in richer forms
aura can surface results as more than plain text. Depending on the question, chat can present information in richer formats such as:
- email lists and detailed email views
- calendar glance cards
- Teams conversation history
- Teams profile cards
- Prism evidence panels for document-backed answers
- exact math result cards
- web insight panels for linked pages
- reminder approval and reminder creation moments inside chat
The point is simple: aura does not just answer. It can present the answer in the right shape.
Get help from specialist paths behind the scenes
Some questions need a more focused pass. When that happens, aura can work inside the right connected context instead of giving you a flat, generic answer.
For users, this shows up as better outcomes:
- email questions can turn into inbox-aware summaries or detailed message views
- calendar questions can become a structured glance at what is ahead
- Teams questions can surface conversation history or people details
- Prism questions can turn into evidence-backed document answers
- web-backed questions can come back as compact, readable insights
You do not need to manage that process manually. The important part is that chat can move from broad conversation into focused retrieval and back again in one thread.
Ask vibrant questions and get usable results
Chat works best when you ask real work questions instead of writing for a machine.
Good fits include:
Show me what needs my reply today.Prep me for this afternoon’s meetings.Find the Notion page most relevant to onboarding changes.What Jira work is blocking launch right now?Answer using only my selected Prism documents.Search the web for the latest update on this topic and summarize it.
These are the kinds of questions where aura can mix conversation, connected context, retrieval, and structured presentation in one response.
Use chat as the main working surface
The default path is simple:
- Start from Home.
- Choose a connector or stay in
Just Chatting. - Ask a real work question.
- Let aura gather context and present the result.
- Continue in the same thread when continuity matters.
If the answer leads into a more specific workflow, move there next:
- go to Glance for an email-first briefing
- go to Prism for document-heavy analysis
- go to Search for quick lightweight lookup
Let chat move from answer to action
Chat can also help you move from understanding into action. In the current experience, that can include moments like reminder creation, follow-up support, or source-specific result views that give you a clearer next step instead of a wall of text.
That is what makes aura chat feel more alive: it can retrieve context, reason over it, and present it in a way that feels usable right away.
Good to know
Chat is complementary to Home, not a replacement for it. Home is where you begin. Chat is where aura shows how much it can do once the conversation starts.